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uncle Boo
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Posted - 2010.02.05 11:44:00 -
[1]
I wrote pos tracker by myself and found one bug in api - all works ok instead one pos. I check API result and found that all works properly instead one pos.
As I check - API XML not update for one pos. For others - all ok. I wrote petition, but again (as with all my petitions in dominion) GM still delaying.
May be somebody found similar API bug too? It's strange that all poses updates correct instead one.
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uncle Boo
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Posted - 2010.02.05 23:52:00 -
[2]
 Originally by: Catari Taga
Also no, never ran into that issue, make sure the issue is not on your end (caching, etc.).
I'm not use caching.
I check raw out of API - it's really not update properly. But other poses work's correct. Why you count that it is bug? I'm not sure that I can reproduce it (every bug should be reproduced). This case more correspond to system (environment) problem, I think.
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uncle Boo
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Posted - 2010.02.07 18:50:00 -
[3]
Edited by: uncle Boo on 07/02/2010 18:56:53
Originally by: Catari Taga
Game masters are enforcing game policies, what do you want them to do about the API?
I want to escalate the problem in correct direction. But now - I see that my petition without any reaction a 2nd week. It's abnormal.
Originally by: Johnathan Roark
I haven't heard of any issues or bugs with the starbase APIs lately. I'm guessing the issue is on your end.
It's simple to check - look into raw API output. I check it myself and see that output is incorrect. I wrote a itemID (posID) in a my petition. If GM have proper permissions - he can check it by himself (or by somebody with correct accesses). It's not updated properly. This mean that problem on CCP end.
Summary, with petition delay - I saw that Dominion is too hard for current GM's team. Every problem I faced in Dominion I still delay for a few weeks by GM's side.
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uncle Boo
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Posted - 2010.02.09 10:46:00 -
[4]
Originally by: Catari Taga
Originally by: uncle Boo
Summary, with petition delay - I saw that Dominion is too hard for current GM's team. Every problem I faced in Dominion I still delay for a few weeks by GM's side.
If GM's have to deal with pointless petitions like yours it is no wonder they cannot react in a timely manner to real customer support issues.
From which time petition about API error start to be "pointless". Cause you can't reproduce it? Set 300 poses and you get it, I think. Or cause it's not touched to you? In any case I think that delaying with answer to petition in a few WEEKS not admissible in service where you paying money. Not?
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uncle Boo
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Posted - 2010.02.09 12:45:00 -
[5]
Originally by: Hel O'Ween
Once again: don't wait for an answer to your petition. Write a proper bug report: https://bugs.eve-online.com/newbugreport.asp, include the raw XML from the API you think is wrong as an attachment and add ingame screenshots, which show the differing data for that POS.
Once again: where I wrote that I didn't done it? Do not teach me what I should do. Say me, where is GM's?!
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